I'm sorry you are having trouble with loading our game. Please try the following and contact us if this does not help:
- Fully close all open apps, including Cityscapes.
- Restart your device.
- If neither of the steps above work, please reinstall the game. Don’t worry, your profile will be linked to your Game Center account and your data will be recovered.
- If this doesn't work, please message the support team and we will help us to investigate the issue. In the main menu on the top right hand side of the screen, press the cog icon to reach support